Enterprise Voice Intelligence

Quality assurance for 100% of your customer conversations.

Lorvox AI gives contact center and revenue leaders complete visibility into every sales and support call — automated transcription including Egyptian dialect, agent performance scoring, customer sentiment analytics, and automated compliance alerts in a single platform.

View the platform
Coverage
100%
Throughput
10K+ / hr
Integrations
50+
Agent AGT-842MONITORED
04:12
CU:This is the third time I'm calling about my billing dispute. I expect a resolution today.
AG:I understand the frustration. Let me escalate this to our retention team immediately.
SentimentVolatile (−0.82)
Escalation risk

How Lorvox AI works

From raw audio to enterprise-grade signal at scale.

A unified pipeline that captures every interaction across your operation and converts it into measurable business intelligence.

01

Capture

Native integrations with 50+ telephony, contact center, and meeting providers.

02

Transcribe

Multilingual speech-to-text including Egyptian dialect, with speaker diarization and domain adaptation.

03Core

Analyze

Sentiment, script adherence, compliance, and intent modeled per interaction.

04

Action

Live dashboards, supervisor alerts, and automated coaching workflows.

Lorvox AI analytics dashboard showing call metrics, sentiment trends, and agent performance scores

Automated risk detection

Operational risk, intercepted automatically.

Surface regulatory, sentiment, and revenue signals to supervisors the moment they occur — not in a weekly QA report.

Compliance · Regulatory Disclosure2 min ago

Agent AGT-402 omitted the mandatory recording disclosure on call TRX-9410. Supervisor notification dispatched.

Escalation · CSAT RiskJust now

Customer sentiment dropped significantly during the call. Tier-3 escalation phrases detected. Recommend supervisor review.

Built for the enterprise floor

Built for quality, compliance, and revenue teams.

Egyptian dialect transcription

Accurately transcribe Egyptian Arabic colloquial speech — slang, code-switching, and regional expressions — with full diarization and context awareness.

Automated QA scorecards

Score every interaction against your own rubric — compliance, soft skills, product knowledge, and outcome — with no manual sampling required.

Performance benchmarking

Rank teams, sites, and individual agents automatically on conversion, sentiment, talk-ratio, and adherence — with drill-down to the exact moment.

Conversation intelligence search

Search 100% of historical transcripts by topic, objection, competitor mention, or regulatory term across every channel and agent in your organization.

Security & Compliance

Enterprise-grade security built in from day one.

Your voice data is protected by the same standards used by the world's largest financial institutions.

SOC 2 Type II

Certified and audited annually by independent third parties.

GDPR Compliant

Full data privacy controls, right-to-erasure, and regional data residency.

End-to-end encryption

AES-256 encryption in transit and at rest for all voice data and transcripts.

Role-based access control

Granular permissions, audit logging, and SSO/SAML for enterprise identity.

Pricing

Simple pricing for every stage of growth.

Choose the plan that fits your team. All plans include core transcription and analytics.

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Need a custom volume, integration, or SLA?