Egyptian dialect transcription
Accurately transcribe Egyptian Arabic colloquial speech — slang, code-switching, and regional expressions — with full diarization and context awareness.
Enterprise Voice Intelligence
Quality assurance for 100% of your customer conversations.
Lorvox AI gives contact center and revenue leaders complete visibility into every sales and support call — automated transcription including Egyptian dialect, agent performance scoring, customer sentiment analytics, and automated compliance alerts in a single platform.
- Coverage
- 100%
- Throughput
- 10K+ / hr
- Integrations
- 50+
Agent AGT-842MONITORED
04:12CU:This is the third time I'm calling about my billing dispute. I expect a resolution today.
AG:I understand the frustration. Let me escalate this to our retention team immediately.
SentimentVolatile (−0.82)
Escalation risk
How Lorvox AI works
From raw audio to enterprise-grade signal at scale.
A unified pipeline that captures every interaction across your operation and converts it into measurable business intelligence.
01
Capture
Native integrations with 50+ telephony, contact center, and meeting providers.
02
Transcribe
Multilingual speech-to-text including Egyptian dialect, with speaker diarization and domain adaptation.
03Core
Analyze
Sentiment, script adherence, compliance, and intent modeled per interaction.
04
Action
Live dashboards, supervisor alerts, and automated coaching workflows.
Automated risk detection
Operational risk, intercepted automatically.
Surface regulatory, sentiment, and revenue signals to supervisors the moment they occur — not in a weekly QA report.
Compliance · Regulatory Disclosure2 min ago
Agent AGT-402 omitted the mandatory recording disclosure on call TRX-9410. Supervisor notification dispatched.
Escalation · CSAT RiskJust now
Customer sentiment dropped significantly during the call. Tier-3 escalation phrases detected. Recommend supervisor review.
Built for the enterprise floor
Built for quality, compliance, and revenue teams.
Automated QA scorecards
Score every interaction against your own rubric — compliance, soft skills, product knowledge, and outcome — with no manual sampling required.
Performance benchmarking
Rank teams, sites, and individual agents automatically on conversion, sentiment, talk-ratio, and adherence — with drill-down to the exact moment.
Conversation intelligence search
Search 100% of historical transcripts by topic, objection, competitor mention, or regulatory term across every channel and agent in your organization.
Security & Compliance
Security built in from day one.
Your conversations are protected with layered controls — from redaction at ingestion to strict per-company access.
PII redaction
Names, phone numbers, card and ID numbers are removed from transcripts before they are stored or sent to AI.
Encrypted everywhere
TLS for all data in transit and AES-256 encryption at rest for recordings, transcripts and integration credentials.
Tenant isolation & RBAC
Every company's data is isolated at the database level, with admin, analyst and viewer roles plus a full audit log.
Privacy controls
GDPR-aligned practices: configurable recording retention, automatic session sign-out, and data deletion on request. SOC 2 in progress.
Pricing
Simple pricing for every stage of growth.
Choose the plan that fits your team. All plans include core transcription and analytics.
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Need a custom volume, integration, or SLA?